Marigold Lane Delivery Policies
On this page
Where we deliver
We deliver to San Antonio zip codes listed at checkout. Enter your zip code on the product page to confirm coverage. Orders outside our zones cannot be placed.
Same-day cutoffs
Order by 2 PM on weekdays or 1 PM on weekends, Central Time, for same-day delivery. Orders after the cutoff are scheduled for the next available date. Sunday delivery is available.
Time windows
Choose morning, afternoon or evening. We cannot guarantee exact times, and during Valentine’s Day and Mother’s Day weeks windows may shift by up to two hours.
Fees
The delivery fee for your zone is shown at checkout before you pay. Delivery is free above the order total shown for your zone. Rush and after-hours fees are shown before you confirm.
Local pickup
Choose pickup at checkout. Most orders are ready in about an hour during open hours. We hold an order until close on the chosen date. Bring your order number or photo ID.
If nobody is home
We call the recipient first. If we cannot reach them we leave the order with a neighbor or in a shaded, safe place and message you with where it is. Hospitals, funeral homes and offices may have their own receiving rules.
Sympathy orders
Add the service time to the card message field. We confirm every sympathy order by phone and aim to arrive at least an hour early.
Weather and delays
Severe weather can delay delivery. We contact you and the recipient and reschedule at no charge. If we cannot deliver the same week, you may cancel for a full refund.
Wrong address
We cannot refund a delivery made to the address you entered. Contact us right away and we will try to redirect it.